Shipping policy

Shipping Policy

Thank you for shopping with us! We strive to provide you with the best shopping experience, which includes fast and reliable shipping. Below you’ll find all the details about our shipping process.

Processing Time

Orders are typically processed within 2 - 3 business days.  Custom or personalized items may require longer processing time.  Once your order is processed, you will receive a confirmation email with tracking information, if applicable.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address and the weight of your order. We offer several shipping options, including standard and expedited shipping. Shipping rates may vary depending on your location.

Shipping Methods & Delivery Times

We offer the following shipping methods:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days

Note: Delivery times are estimates and may vary depending on your location and other factors.

International Shipping

We currently do not offer international shipping.

Order Tracking

Once your order has shipped, you will receive an email notification with tracking information. You can track your order using the tracking number provided.

Shipping Delays

While we do our best to ensure timely delivery, please be aware that shipping delays may occur due to circumstances beyond our control, such as weather conditions, customs processing, or carrier delays. We appreciate your understanding and will notify you of any significant delays.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once the tracking shows the package has been delivered. Please contact the carrier directly to file a claim. If you experience any issues, please contact us, and we will assist you as best as we can.

Address Errors

Please ensure your shipping address is accurate at checkout. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete addresses. If you notice an error in your address, please contact us immediately.

Customer Support

If you have any questions about your order or need assistance with shipping, please don’t hesitate to reach out to us at info@damonlanecreations.com. We’re here to help!